The application of Artificial Intelligence (AI)  in the prospecting, contact , servicing and sales process will help businesses attract and retain customers.

AI Avatar provides voice and text real time help. 

Interactions that are more meaningful, entertaining delighting and engaging customers. 

Cleverbot is an example artificial intelligence technology that AIFMS uses.  

A chat robot, often known as a 'chatbot' or 'chatterbot'.... it simulates natural human chat in an interesting, entertaining and humorous manner. Cleverbot differentiates itself in its capacity to learn.  In some ways it models the way humans learn language, facts, context and rules and become more intelligent and sociable in transactions and conversations.

See "Artificial Intelligence in Marketing"  for more on this subject..